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Shops and counters

A queue does not wait for a network.

Scan, take the money, hand over the receipt. Barcode scanning without focus fiddling, staff on a badge, gift cards, customers on account, and a cash-up at the end of a shift that actually adds up.

A queue does not wait for a network.

Three things that go differently

Scan and go

The scanner types into the till like a keyboard, so nothing needs focusing. A price check on the lock screen answers the question at the shelf.

The shop keeps selling

Its own assortment lives on the device, so the same barcode scans the same offline as online, at the same price.

Closing is a procedure, not a guess

Cash counted per denomination, a change fund with its own procedure, and receipt lookup by number for the customer who comes back tomorrow.

Recognise your counter in this? An intake tells you what it really takes, and what it costs.

What the engine brings to this counter

Not a feature list written for this page. These are the parts of Phlo POS that carry this kind of counter, and they run today.

The till itself

What the person behind the counter touches.

  • Runs on a touchscreen, tablet or PC and installs as an app on the machine you already have
  • Local-first: taps, quantities, discounts and totals are worked out on the device, never over the network
  • Two screen layouts on one engine: a tapping layout for a bar, a scanning layout with a fixed keypad for a shop
  • Keeps selling when the connection drops, and books what it sold the moment it is back
  • Product grid, quantities, returns, line and order discounts, open-price buttons
  • Split and part payments, tips, receipt reprint and guarded cancellation
  • A customer display that mirrors the receipt live, including the promotion advantage
  • Colour themes per device, and buttons laid out the way your people work

When the network is not there

A queue does not wait for a router. This is the part most tills get wrong.

  • Offline means the server, not the network: the verdict comes from the traffic itself, not from a flag the device reports and not from a timer
  • What cannot work without a server says so, with the reason on the button. Refusing is fine; failing silently is not
  • Finished sales queue on the device and replay exactly once, keyed on the sale itself
  • Receipts and the cash drawer keep working offline, driven by the agent on the machine
  • A receipt that came in late is marked as such, so closing time shows what happened

Retail

Shops, counters and chains.

  • Barcode scanning with no focus fiddling, and a price checker on the lock screen
  • Staff sign in with a badge; staff discount follows the person across every store
  • Gift cards: sell, redeem and report, including cards issued long before we arrived
  • Customers on account, scoped so a till only offers the debtors that belong to it
  • Its own assortment per store, so the same barcode scans the same offline as online
  • Receipt numbers per till per business day, and receipt lookup by number

What you want to know before you start

Does our barcode scanner work with it?

If it types like a keyboard, yes. That is almost all of them, and the till captures the input without a cursor in a box.

Can we sell and redeem gift cards?

Yes, including cards issued by whatever you ran before; a card without a modern check code can be accepted on its own terms.

What if the internet is down at opening time?

The till opens on the last catalogue it holds and sells all day. Gift cards and account customers need a server and say so on the button.

What does a Phlo POS project cost?

A custom till has no list price, because the scope decides it. After an intake you get one price for the whole project: build, hardware advice, installation and training in a single amount, agreed before we start.

Ready to look at it properly?

What would your counter need?

Tell us how you sell today and what gets in the way. You get a fixed scope and a fixed price, or an honest no.

What an intake looks like

Counter
Bar with a kitchen, two screens
Today
A till that stops when the line drops
Hardware
Existing touchscreen and printer

You hear back from the people who would build it, not from a sales desk.

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Wondering what your counter needs?

Start an intake